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SERVPRO of Greater Carrollwood / Citrus Park Employee Photos
Jeannette Groves
Jeannette is our Office Manager at SERVPRO of Greater Carrollwood / Citrus Park. She is a reliable contact between our clients and our production crews, handling everything from customer connections to entering invoices. Jeannette is a rock, contributing much to our daily operations. If you have concerns or questions, reach out to Jeannette by email or phone.
Julio Aviles
Julio is our Sales and Marketing Representative at SERVPRO of Greater Carrollwood / Citrus Park. He joined Team Nicholson in 2022 and has many connections in Tampa and the surrounding areas. Give Julio a call today at (813) 469-3544!
Katherine Hobbs
Katie is one of our Production Managers on our SERVPRO team in Tampa. She has been in the restoration industry since 2020 and has grown to love every aspect of it. She holds IICRC certifications in Water, Fire and Smoke Restoration, and Odor Control.
Jose Diaz
Jose is one of our Production Technicians here at SERVPRO of Greater Carrollwood / Citrus Park. He has years of experience in construction, demolition, and restoration fields. On our team, Jose is responsible for biohazard cleanups, mold remediations, fire and water mitigation, and content tracking/pack-out, among other services.
Chris Moore
Chris is one of our Production Technicians on our SERVPRO of Greater Carrollwood / Citrus Park team. Since joining our team in 2022, Chris has worked many of our common service jobs like fire and water mitigation and remediation, but also our lesser known services like biohazard cleanups and mold remediation.
William Dyson
William is one of our Production Technicians at SERVPRO of Central St. Petersburg / Pinellas Park. On our team, he handles all things production and mitigation. We're glad to have him on Team Nicholson.
Kevin Biggers
Kevin Biggers is one of our Construction Managers at SERVPRO of Greater Carrollwood / Citrus Park. He joined SERVPRO of Montgomery County in November of 2016 and moved to Tampa, Florida in 2022. Kevin is certified in Lead Removal and Xactimate among other certifications. Call him today for a free repair estimate at (813) 694-9082!
Jeff Truitt
Before joining Team Nicholson as our COO, Jeff Truitt served as Chief of Staff to Montgomery County Mayor Jim Durrett and as CEO of Clarksville-Montgomery County's Economic Development Council. Jeff has been devoted to the Clarksville community since setting roots here in 1992, while serving in the US Air Force, attached to Ft. Campbell Special Forces units. Outside of work, Jeff enjoys cooking and spending time with his wife, Kristi, and daughter, Macy.
Bill Shook
Serving as Team Nicholson's Chief of Production, Bill Shook holds a Bachelor Degree in Business from Tarleton University and WRT, AMRT, ASD, FSRT, and Lead Based Paint certifications. With more than 16 years of experience in the restoration industry, Bill focuses on talent development, process optimization, and strategy across our multi-franchise group.
Brian Bell
Brian Bell joined us at Team Nicholson in 2017 as CFO. He brings extensive experience in Accounting and Education and holds certification in Xactimate. A Clarksville native, Brian is based in our downtown satellite office at Team Nicholson's TN headquarters.
Lori Wilson
Lori Wilson joins Team Nicholson as in-house Training Specialist. She brings more than a decade of experience in the restoration industry, including time with SERVPRO Corporate. She holds Master Water Restorer, Master Fire Restorer, and Master Textile Restorer certifications, along with IICRC Instructor credentials and general OSHA certification. Born and raised in middle TN, Lori enjoys spending time with her family, friends, and dog Sadie.
Bill Repsel
A member of our team since 2013, Bill Repsel is a true pillar of our administrative staff. He serves as both Executive Administrator to Team Nicholson and Office Manager in our SERVPRO of Montgomery County location. Bill holds IICRC certifications in Water Damage Restoration and Applied Structural Drying, and is DryBook and Xactimate certified. Outside of work, Bill enjoys cooking, singing, and spending time with his wife and family.
Christy Govea
Christy Govea serves as Team Nicholson's HR and Payroll Manager. She offers more than 15 years of valuable experience in the Human Resources and Customer Service fields. She is a Clarksville, TN, native and is based in our downtown satellite office. Outside of work, she enjoys spending time with her husband and family, and is a Jeep enthusiast!
Cassie Wyatt
Cassie Wyatt, our Financial Controller, joined Team Nicholson in 2014. She holds a Bachelor Degree in Accounting from the University of Phoenix along with Xactimate and DryBook experience. She leads our talented accounting team in ensuring our franchises' financial stability and success.
Jay Chantler
With more than 20 years experience in the IT and Communications industries, Jay Chantler joins Team Nicholson as our IT Specialist. Based in our downtown Clarksville TN office, Jay ensures Team Nicholson is well equipped with the tech, programs, and security we need to be successful. In his free time, Jay enjoys collecting and restoring antiques!
Kaileigh Plant
Kaileigh serves as Team Nicholson's Accounting Manager, based in our downtown Clarksville, TN, office. She holds a Bachelor Degree in Accounting and is passionate about lifelong learning. Originally from Orlando, FL, Kaileigh, her husband, and her son now call Tennessee home.
Shannon Bruening
A valued member of Team Nicholson since 2019, Shannon began her journey with the company as Receptionist, then served as a Job File Coordinator before her move to the Accounting team. She is based in our downtown Clarksville, TN, office and is passionate about learning new skills.
Reagan Nicholson
Since 2019, Reagan has been a valued member of Team Nicholson's Accounting department. She holds a Bachelor Degree in Accounting from local Austin Peay State University and works in our downtown Clarksville, Tennessee, office. When not working, she enjoys traveling and spending time with her beloved golden doodle, Molly.
Rayven Threlkeld
Now a member of our Accounting Team, Rayven has worn many hats at Team Nicholson. She first served as a Fire Technician, then Administrative Assistant, Construction Job File Coordinator, and now Accounting Clerk. Rayven is passionate about the SERVPRO brand and strives to learn as many aspects of the business as possible.
Victoria Hunt
A member of our staff since 2021, Victoria Hunt serves as Team Nicholson's Digital Marketing Director. She brings nearly 10 years experience in digital media, franchise marketing, and brand management. She holds a Bachelor Degree in Business from Westfield State University. Originally from Massachusetts, Victoria now resides in Middle Tennessee with her dog and pet rabbits.
Halley Reitz
Serving as Team Nicholson's Digital Content Coordinator since 2021, Halley brings 5+ years experience in hospitality, customer service, and communication management. A Virginia native, Halley now resides in Clarksville, Tennessee, with her husband and red heeler, Tate. Outside of work, she enjoys hiking, fishing, and cooking.
Rebecca Crow
Rebecca is the Digital Media Content Specialist on our Regional Team at SERVPRO Team Nicholson. This Tennessee native joined our team in 2021 with a PR bachelors from Austin Peay and a variety of work experience. Rebecca enjoys spending time with her incredible husband and her church family.
Jeff Williams
Jeff joined Disaster Recovery Team Nicholson in 2016 as Director of Large Loss Operations, bringing extensive knowledge and expertise in commercial mitigation. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Fire + Smoke Restoration, Carpet Repair + Reinstallation, and Upholstery + Fabric Cleaning. Affectionately known as The Godfather of Large Loss, Jeff has managed more than $50M worth of large scale disaster recovery projects.
Kevin Woodard
Joining Disaster Recovery Team Nicholson in 2016, Kevin brings many years of commercial restoration experience to his Project Manager role. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Upholstery + Fabric Cleaning, Fire + Smoke Restoration, Applied Microbial Remediation, and Lead Renovator. When not traveling for work, he enjoys assisting our local franchises.
Gavin Parchman
Our most tenured Disaster Recovery Team Nicholson Project Manager, Gavin has been a leader and teacher on our Large Loss team since 2015. As a strong communicator, he works to ensure client satisfaction and offers a high degree of professionalism on the job. A native of our headquarters city, Clarksville, TN, Gavin now calls our St. Petersburg, FL, location home.
Billy Morrison
Serving as Disaster Recovery Team Nicholson's Large Loss Construction Division Manager, Billy is committed to ensuring safety, managing risk, mentoring team members, complying with industry standards, and guaranteeing client satisfaction when it comes to reconstruction of large losses. He has been a valued member of our team since 2015.
Tristen Williams
Bringing more than 5 years experience with the SERVPRO brand and in the restoration industry, Tristen is one of Disaster Recovery Team Nicholson's valued Large Loss Project Managers. He holds IICRC accreditation in Applied Structural Drying, Water Damage Restoration Tech, and Commercial Drying Specialty. Tristen's strong work ethic and attention to detail ensure commercial clients expectations are met.
Rhett Newton
Rhett comes to Disaster Recovery Team Nicholson after years with our SERVPRO of Central St. Petersburg/Pinellas Park franchise location where he served as Sales + Marketing Manager. He now applies his industry knowledge and customer service skills as our Large Loss Production Manager.
David Harkness
Prior to joining Disaster Recovery Team Nicholson as our Large Loss Resource Coordinator in 2021, David worked in real estate, home renovation, inspection, industrial repair, maintenance, and emergency management for more than 30 years. When not working, he enjoys spending time with his beloved wife and family.
Bobby Glover
Joining our team in 2021, Bobby serves as Disaster Recovery Team Nicholson's Large Loss Crew Chief. In this role, he enjoys ensuring projects run smoothly by assisting with job set up, documentation, monitoring progress, and helping manage production.
